Order Processing

Orders are processed and shipped within 2-4 business days from purchase, except during holidays it may take slightly longer. Processing time is not included in the transit times. 

Customized orders such as personalized pieces require an additional 2-3 days to make, as each item is handcrafted and made to order.

Transit Times 

  • Canada - Canada Post - 2-10 Business Days
  • United States - USPS or UPS - 2-12 Business Days
  • Shipping times may vary, but rest assured we are working our very hardest to get you your order as quickly as possible.

Please note:

  • Once your items are shipped, we cannot control or guarantee delivery times with the shipping carriers. 
  • Any orders shipped with Standard shipping is sent through Letter-mail. Letter-mail shipping does not come with a tracking number.
  • Please note, orders with a tracking number may take up to 48 hours for the first scan to appear. Do not be alarmed if your package isn't immediately "in transit."
  • Customs and duty fees are the responsibility of the customer. 
  • Business days are considered Monday - Friday, excluding holidays.

Order Cancellation

If you would like to cancel your order, please contact us at support@22gemini.com within 24 hours of your order placement. If the order has already been processed and packed, we will have to charge a 10% restocking fee.